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Frequently Asked Questions
How to place an order?
Choose the package you would like to order and select Printed Book or eBook format. Click on Buy This Now to start your order.
How will I know if the order is placed successfully?
When you place an order, you will get a confirmation Email and SMS with your Order information. You can also check your orders on My Account.
I don’t have a debit or credit card to pay / my card doesn’t work
You can still place an order by Cash on delivery or Bank deposit. Call us on 07666303006 or email care@exam18.com for further instructions.
Can I cancel my order?
Orders that are not yet shipped can be cancelled. eBook sales are final. Please contact customer care for more information
How are packages delivered?
Printed Books are sent through couriers like DTDC, Bluedart, Fedex etc. If courier is unavailable, we use Speed Post.
E-books can be downloaded to your computer. Please check your My Account or your Email address for download instructions
Can I order on phone?
We would love to talk to you! Call us on 07666303006 and Choose Option 1 to place a new order. If you are calling from outside India, please dial +917666303006
How do I check the status of my order?
Click here to track your order if it contains Printed Book.
For E-books, please visit My Account
Can I place order in bulk?
Yes, you can. Send us an email to care@exam18.com with your requirement.
How can we help you?
At Exam18, we have a dedicated Student Support Team to help you in every way we can.
Phone Support – 07506181854
Email Support – care@exam18.com
Author Helpdesk
Phone Support – 07506181854
Email Support – author@exam18.com
Fax – 07666303006 Extn. 4
Do you Talk Business?
Speak to the Director directly. No crazy people in between
Name – Chirag Agarwal
Email – chirag@exam18.com
Headquarters
Mumbai
201/202 Pushp Enclave, Near Bus Depot, Kandivali West, Mumbai – 400067, MH, India.
